# Frequently Asked Questions

Home > FAQ

> Answers to common questions about Elite Card Pro NFC contact cards, keyword search, pricing, compatibility, and how to start generating referrals.

Canonical URL: https://elitecardpro.com/frequently-asked-questions

## FAQ

**How does the NFC technology work?**
Elite Cards use a 13.56MHz NFC chip with a fractal antenna. Simply hold the card near any smartphone and your contact profile is shared instantly — no app required.

**What is Keyword Search optimization?**
You can add custom keywords to your contact profile. When someone searches their contacts for "home", "insurance", or any keyword you set, your contact appears — even if they forgot your name.

**How often do I get a new card?**
Every 6 months you receive a brand new Elite Card to ensure quality. All past cards remain active and functional.

**What happens if I lose my card?**
Free replacements are included. When a card is replaced, the lost card is deactivated for security while all your information transfers to the new one.

**Can I edit my contact information?**
Yes! You can edit your card information 24/7, 365 days a year. Changes sync instantly across all cards.

**What card designs are available?**
We offer Matte White with color logo, Matte White or Black with reflective gold, Matte Black monochrome (our popular "Midnight Edition"), and custom photo designs.

**What is the difference between Base and Pro?**
Pro includes everything in Base plus a contact capture form, Simple CRM, dynamic text message templates, automatic emails with calendar links, analytics dashboard, and monthly networking goals.

**Can I re-purpose cards for team members?**
Absolutely. If a team member leaves, their Elite Card can be repurposed for a replacement — no waste.

**How does the contact save as a phone app?**
Recipients can save your Elite Contact profile to their home screen like an app, enabling sharing via AirDrop, text, email, and more.

**What is the Elite Review Placard?**
A separate NFC product that directs customers to your Google 5-star review page with a simple tap. Perfect for service businesses. $149.95/year or $14.99/month.

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